To provide exceptional quality, creative solutions, and the most outstanding customer service experience to every client and vendor we work with.
Who We Are
The story of Innovative Linens started in 2006 with the realization of a need in the East Houston area.
Susan had been involved in several weddings, including her oldest daughter’s, and discovered that no one in the area could provide quality linens and decor that were needed.
Determined to service the Baytown and surrounding area, Innovative Linens opened its first warehouse (in the garage) and began acquiring various colors, patterns, and pieces of decoration that local clients were asking for.
In 2011, because of the high demand and rapid growth, Innovative Linens moved into their current location on Texas Ave in the heart of Historic Baytown.
Now, after serving over 1000 different events and working with hundreds of coordinators, Innovative Linens is one of the highest quality linen and decor rental companies for the greater Houston region. Serving Baytown, Deer Park, La Porte, League City, Sante Fe, Galveston, Sugar Land, Pearland, Pasadena, Katy, Spring, Humble, Conroe, The Woodlands, and more. We are ready to go where you need us to be.
If you are looking for eloquent table linens, chair covers, backdrops, ceiling and wall drapes, crystals, centerpieces and anything else to make your occasion something you and your guests will remember, give us a call or email.
We are known for our customer service and quality communication and would love the chance to work with you and provide exceptional quality, and creative solutions for all you decor needs!
Our CORE VALUES
Our passion is to deliver the best quality product and service experience to you, the client.
You deserve nothing less than excellence and will receive nothing less than such.
This is fulfilled in 3 areas:
1-Service. Putting the client first. Your dreams, wants, and well being.
2-Education. Continually seeking to learn better, more efficient and effective methods and systems so as to better serve you.
3-Products. Providing quality products to you, and handling them as we would want them handled for us.
We believe that the integrity of our company is most important.
We will always provide nothing less than honesty and genuine care for each client, and will never compromise the well being of our clients for the benefit of the company.
Holding to our morals, principles, and beliefs is a choice that we have made, and will continue to make, everyday.
Innovative Linens will be known for always looking out for its team members. They are the heart of our integrity and excellence that we bring to the table.
We are committed to providing for and empowering them to reach their goals.
We also value the companies that we work with and desire to help them reach their greatest success. We view this as one of our greatest opportunities to make an impact around us.
Our commitment is also to the community in which we live in and desire to give back and build a better Houston.
"The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor."− Vince Lombardi
"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity."− Douglas Adams
"Only a life lived for others is a life worthwhile."− Albert Einstein
Innovative Linens is a member of the Bay Area Wedding Professionals, the Houston Chapter of NACE, the Baytown Chamber of Commerce, as well as the West Chambers County Chamber of Commerce.
Susan also was co-founder of the Baytown Wedding Expo, the largest wedding show for the east side of Houston.
In addition to participating in various wedding industry events, consulting, and speaking at Wedding Professional’s events, Susan is active in the community generously volunteering time and resources to several charities including the Pregnancy Resource Community Center and a Domestic Violence Recovery Organization.
Our AMAZING TEAM
The 3rd oldest of Susan’s 11 Children, Philip joined the business officially in June of 2014.
He works behind the scenes to insure smooth operations and execution of the systems that make Innovative Linens successful.
As Director of Marketing, he serves as the point of contact for the many venues and vendors that Innovative Linens works with across Houston.